Privacy Policy

Effective Date: 01/03/2026

Smart Retail is a SaaS-based retail management platform operated by SkillGrad EdTech and Technology Private Limited. Billing services are processed through ResearchPro Data Analytics LLP.

We collect personal information such as name, phone number, email address, business name, and location details to provide and manage our services effectively. We also collect business and operational data including sales records, inventory details, customer information entered by users, and transaction data to ensure smooth platform functionality.

Technical information such as IP address, device details, browser type, and usage analytics may be collected to improve performance, enhance user experience, and maintain platform security.

Your data is used to deliver services, process billing, enhance platform features, provide customer support, send updates, and comply with legal and regulatory requirements.

We do not sell your personal data. However, information may be shared with ResearchPro Data Analytics LLP for billing purposes, with trusted third-party service providers such as hosting and payment gateways, or with authorities when required by law.

We implement strong security measures including secure cloud infrastructure, encryption where applicable, access controls, and regular system monitoring to protect your data from unauthorized access.

Your data is retained only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

You have the right to access your data, request corrections, request deletion subject to legal obligations, and withdraw consent for communications at any time by contacting us.

Smart Retail uses cookies and similar technologies to enhance user experience, analyze platform usage, and improve overall performance. Users can manage cookie preferences through their browser settings.

Our platform may integrate with third-party services such as accounting tools, payment gateways, and eCommerce platforms. We are not responsible for the privacy practices of these external services.

This Privacy Policy may be updated periodically, and any changes will be reflected with an updated effective date on this page.

For any questions or concerns, you may contact Dr. Chetan Bandaru, Founder and Chief Executive Officer. Contact Number: 9966512888 | 9000491777. Email: ceo@skillgrad.info | contact@smartretail.business.

Communication Office: Serenity Square, 5th Floor, H. No: 1-98/G/38, Gafoor Nagar, MindSpace, Madhapur, Hyderabad – 500081, Telangana, India.

Registered Office: H.No: 18-1-292/127, Shivajinagar, Uppuguda, Near Bhoolakshmi Temple, Hyderabad – 500053, India.

By using Smart Retail, you agree to the terms outlined in this Privacy Policy.